MyCloudIT Customer Support
Reap the benefits of an experienced support team without the hassle of hiring one
Our support team has technical knowledge and experience to help you every step of the way
Our above and beyond customer support team approach is what makes our team stand out
A Hands-On Customer Support Team
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Demo
Our team will share a demo with you where you can ask questions -
Proof of Concept
They will help you set
a proof of a concept
deployment -
Best Practices
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insider blog -
On-Boarding
The team will help you set
up your first deployment
and get you running -
On-Going Support
No matter when you deployed, our team is here every step of the way
From First Contact
Initially, you’ll work with our technical sales team to learn about the MyCloudIT platform. The platform will give you a flexible, scalable and easy to deploy solution for the delivery of remote desktops, remote applications, and IT infrastructure in Azure. The team will share a product demo with you and give you the opportunity to ask any questions about how it works and what it could look like for your company
Through the Life of Your Deployment
Once you make the decision to get started, our support team will work with you to get your first deployment up and running. Our support team is available 24/7 to ensure your deployment runs smoothly. Whether you are a new customer or one of our long term customers, our support team is always available to assist with any questions or support needs. We pride ourselves on not only having a great product but an awesome support team
Client Testimonials
Learn how others are finding success with the help of MyCloudIT
Dan DeNeui
The first time I used the MyCloudIT platform I found it to be really slick and intuitive. Even more, turning the system on and off has been really simple, which is a bonus as it has saved us approximately $40,000 on device replacement and on-premises server costs!
Robert Bakker
“MyCloudIT allows us to instantly deliver our application in the cloud without re-writing a line of code! This has enabled us to become more profitable, reach more customers, focus on delivering great features and support, and created a competitive advantage over the competition.”
Chandler Julian
It was the easiest migration we’ve ever done. We migrated five legacy applications with customer data over three business days – so far it’s been a great user experience, more admin capabilities, and similar cost to Azure RemoteApp.
Bobby Weiter
From noob Azure guys, we have a freaking awesome, fully functional 3D accelerated RDS environment, which is flawlessly running AutoCAD and Revit, dual-screen, in a world-class datacenter, that I can access from anywhere!
